We'd love to help plan your trip

Whether you have a question, a custom request, or you're ready to book — reach out and a real travel specialist will respond within 24 hours, wherever you are in the world.

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Tell us about your dream trip

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We'll reply within 24 hours. You can also write to us directly at hello@safirihorizons.co.ke.

Reach Us Directly

Contact details

Email

General: hello@safirihorizons.co.ke
Bookings: bookings@safirihorizons.co.ke

Phone & WhatsApp

+254 700 123 456 (Kenya HQ)
Available 24/7 for travellers in transit

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Headquarters

Westlands Business Park, Nairobi, Kenya
Serving clients worldwide, online & in person

Response Time

Within 24 hours, any day of the week — across every timezone.

FAQ

Frequently asked questions

Do you book for clients outside Africa?

Yes — the majority of our guests book from North America, Europe, Asia and the Middle East. We coordinate flights, visas guidance, and airport transfers regardless of where you're travelling from.

How far in advance should I book?

We recommend 3–6 months ahead for popular parks and gorilla trekking permits, though we can often arrange trips on shorter notice — just ask.

What's included in the tour prices shown?

Listed "from" prices typically include accommodation, park fees, listed activities, and ground transport. International flights are usually excluded — your final quote will spell out every inclusion clearly.

Can trips be customised for honeymoons, families, or private groups?

Absolutely — every itinerary on our site is a starting template. Tell us your occasion, group size, and pace, and we'll tailor it accordingly at no extra planning fee.

What payment methods do you accept?

We accept major international cards and bank transfers, with secure, staged payments (deposit plus balance before travel) so you're never paying the full amount upfront.